FAQs

If I need to send a DIT-MCO part in for repair or exchange, what do I need to do?

  1. Call DIT-MCO’s plant at (800) 821-3487 or (816) 444-9700.
  2. Ask for either the Sales or Service department.
  3. Provide the following information:
    1. ‘Bill to’ address.
    2. ‘Ship to’ address.
    3. Shipping method preferred.
    4. Prepay or collect.
    5. If collect, the account number.
    6. Purchase Order number.
  4. Fax Purchase Order to DIT-MCO at (816) 444-9737.

After receipt of this information, you will be issued a Return Material Authorization number. This number should accompany the returned part(s) and will be used as a reference number to track your job.

For cable testing, harness testing and other automated product testing solutions, customers rely on DIT-MCO wiring analyzers.

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