FAQ

Check our FAQ before adding questions.

Hardware

  1. Call DIT-MCO’s plant at (800) 821-3487 or (816) 444-9700.
  2. Ask for either the Sales or Service department.
  3. Provide the following information:
    1. ‘Bill to’ address.
    2. ‘Ship to’ address.
    3. Shipping method preferred.
    4. Prepay or collect.
    5. If collect, the account number.
    6. Purchase Order number.
  4. Fax Purchase Order to DIT-MCO at (816) 444-9737.
After receipt of this information, you will be issued a Return Material Authorization number. This number should accompany the returned part(s) and will be used as a reference number to track your job.

Software

For EPP systems (parallel port):

TestExecutive version 5.0.07 or later.
TestLink version 5.0.0 or later.

For NetLink systems (network port):

TestExecutive version 5.0.00 or later.
TestLink version 5.0.0 or later.

Minimum computer requirements are:

Windows 7 Professional, Intel Pentium based processor 2.8Ghz, 1GB RAM (2GB recommended), 160MB hard drive, USB optical mouse and Microsoft Internet Explorer version 7.0 (up to version 9.0).

Internet Explorer versions 10 and 11 are not guaranteed compatibile with TestExecutive at this time.

For cable testing, harness testing and other automated product testing solutions, customers rely on DIT-MCO wiring analyzers.

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