DIT-MCO’s success in the automatic test equipment industry comes from setting high priorities for customer support. Our technicians service over 2,000 installations worldwide. We install systems and provide ongoing technical support.
The following list highlights just a few of the ways we provide unmatched “after the sale” service.
- Telephone technical support, electronic support service, fax and e-mail shorten response time.
- Minimize downtime and ensure equipment longevity with overnight board or component replacement, remote diagnostics, as well as field service maintenance and repair.
- DIT-MCO’s centralized location minimizes time and costs of problem resolution, repairs and exchanges.
If your test system is connected to a network with internet access, DIT-MCO’s support engineers can remotely diagnose your problems. To do this, click on the link below for DIT-MCO’s Quick Support and provide the session ID and password to our support engineer. Please note that nobody can access your computer without you first initiating the remote connection and providing the connection password.
Download Remote DIT-MCO Quick Support
Phone: (816) 444-9700
Fax: (816) 444-9737