Support

DIT-MCO’s success in the automatic test equipment industry comes from setting high priorities for customer support. Our technician’s service over 2,000 installations worldwide, install systems and provide ongoing technical support. The following list highlights just a few of the ways we provide unmatched “after-the-sale” service.

• Telephone technical support, electronic support service, fax, and email shorten response time.
• With overnight board or component replacement, remote diagnostics, and field service maintenance and repair, you can minimize downtime and ensure equipment longevity.
• DIT-MCO’s centralized location minimizes the time and costs of problem resolution, repairs, and exchanges.

Remote Support

If your test system is connected to a network with internet access, DIT-MCO’s support engineers can remotely diagnose your problems. To do this, click the link below for DIT-MCO’s Quick Support and provide the session ID and password to our support engineer. Please note that nobody can access your computer without you first initiating the remote connection and providing the connection password.

Contacting Support

Download Remote DIT-MCO Quick Support

Phone: (816) 444-9700
Fax: (816) 444-9737
Email: Service@ditmco.com